Short Term Rentals, Airbnb, VRBO,

In September 2023, Phoenix City Council approved a text amendment to the Short-Term Rental Ordinance, (STR) which altered the existing ordinance from a registration requirement to a permitting requirement. The new ordinance was effective on November 6, 2023. A summary of the new ordinance is below:

The new STR ordinance replaces existing STR registration with limited STR permit process.
All STR properties must obtain a STR permit from the Planning and Development Department. STR application information

City must issue or deny permit within 7 days
Owner may appeal denial, non-renewal or suspension

Prohibiting the use of Accessory Dwelling Unit as a STR
Non-residential and other uses are prohibited by A.R.S. 9-500.39

Enforcement

The Neighborhood Services Department is the lead enforcement agency for short-term rentals through the code compliance process. The department is responsible for:

Investigating unpermitted STRs
Verifying STR violations
Issuing Notice of Ordinance Violations where applicable

To file a complaint against an unpermitted or unregistered short-term rental, visit MyPHX311 or send an email to blight@phoenix.gov. or submit anonymously, please call 602-534-4444